With just a few clicks of your mouse you could visualise a suitable home extension, designed especially for your house-type. It’s a great way to assess the general choices that can usually be easily achieved under planning guidelines. What’s more, we’ve set out the simple build costs too, so you can compare the options.Start Now
Because we cover all over the UK, we're able to bring our amazing, problem solving idea's and experience to your door with a FREE FEASIBLITY SURVEY. That way, you can get the most from your house extension project, Our assessments can help you explore your options at the beginning and then make the right decisions. Fortunately, we know lots about design, build costs and the pitfalls. We like to ensure your home extension not only integrates with your house seamlessly, but doesn’t blow the budget either.
1.1 Statement of intent
The purpose of this privacy statement is to provide you with details of how we will collect, store and use the personal data you supply to it.
1.2 Collection of personal data
1.3 Use of personal data
We shall only use your data for the purposes for which it is provided or for purposes to which you have consented. For example by providing your name, address, email address and telephone number we or any Affiliated Contractor / Builder or other consented local builders are able to contact you about your planning permission, building regulation approval and building quote.
We may contact you in the future with information about other services we offer. We do not allow third parties to use the data we collect (unless we receive consent from you). If you would prefer your information not to be used in these ways please contact us, giving your name and address by email.
1.4 Storage and correction or personal data
1.7 External Links
Our website may, from time to time, contain links to and from the websites of other persons. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for them. Please check those policies before you submit any personal data to those websites.
Terms & Conditions
You have appointed us as planning consultant for the purpose of submitting all necessary documents in seeking outline planning permission/or for the use of and access to the Development. Our appointment relates to the proposed Site of the Development including the surrounding area insofar as it is necessary for us to carry out the services set out in Clause 3 (the “Services”).
2.1. Our appointment will be subject to acceptance in accordance with these terms and conditions and you agree to comply with our ordering procedure as prompted on our website.
2.2. We do not file details of our appointment for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the appointment acknowledgement for your own records. If you wish to obtain specific details of our appointment please Contact us.
3.1. We shall provide the Services as set out below (if required):
3.1.1. Pre- Pack
This is a basic package of information which we will email to you and your local planning department. It is designed to facilitate a discussion with the planners and ultimately obtain an 'in-principle' decision or some general pre-submission advice. It is not a guarantee of planning consent and is only a guide. Also the Planning department is not required to respond in any guaranteed timeframe. You can however drop in to your local Planning Dept with the plans for an immediate discussion and verbal response.
3.1.2 Site/Design Feasibility/Costing – Free Feasibility Survey
This is our initial sales meeting FOC. We will undertake a basic checklist criteria and assess your extension proposal. At this stage it is only very general opinion and we will indicate a guideline cost of the extension and our fees. You may want to proceed on the information given at this stage so any information does need to be as accurate as possible, however, note planning permission cannot be guaranteed. In addition the build costs are also likely to be subject to further design and development changes and any costing opinions given are only a preliminary guide subject to substantial change.
3.1.3 Measured Survey
This follows the above process. We will take measurements of the house, gardens and any fixtures/ trees etc as deemed necessary for the purposes of producing Planning submission drawings. These are only for general arrangement purposes and are to be cheked by the contractor prior to construction. Foundation choices will be made at this stage but these could be subject to change following excavation. No investigations will be made below ground level and it is assumed the ground is free of contamination, debris, backfill, tree roots etc. We make no comment on the condition of the existing structure, ground or boundaries. Our survey is purely for the purposes of a planning submission and building control submission to achieve plan approval. All dimensions in the drawings must be checked and approved by you.
3.1.4 Referral to Affiliated Contractor
We operate an Affiliated Contractor option to assist with the building process. This is not exclusive and you are free to use any contractor you choose. The on-line build cost quotes referred in our website reflect the estimated costs involved in building an extension of those listed materials, in those specific sizes and design only. These quotes have been recommended by our linked builders based on undisturbed virgin ground, without external complications that could your extension. In addition, no works or alterations to the existing house are provided for in the configurator costings. Following our Free Feasibility Survey we try to assist in providing you with a guide price and the opportunity of using our affiliated builder, we accept no liability for the quotes referred to in our website, any subsequent quotes nor the work undertaken by our panel builders. You agree that any instruction by you of our panel builders is based on your own decision and your relationship is directly with that builder. Any discrepancy or deviation to costs referred on our website, either prior or during the building phase, is between you and the builder and not the responsibility of us.All build cost prices and quotes are shown excluding VAT at the current rate.
3.1.5 Planning Submission
We will undertake to compile all necessary drawings and documents and submit to the planning department. Our fees are payable prior to submission and exclude any local authority or other statutory fees. Planning cannot be guaranteed and we cannot be held accountable for a planning refusal under any circumstances. All fees quoted are for submission of your application and supporting drawings and documents. All applications are done electronically on the national Planning Portal. Hard copies of any drawings will be charged separately at our standard rate and are available upon request.
3.1.6 Acting as Agent through Planning Process (liaising)
We will try to make contact with the relevant planning officer to ascertain if there are any potential problems to obtaining consent. If so we will endeavour to amend the design to reflect the concerns and resubmit. The price quoted is for one round of amendments thereafter a minimum charge will apply. Whilst we endeavour to contact the planning officer to obtain an indication as to the likelihood of a successful application, it is possible that in certain circumstances we are unable to do so. Likewise any positive response from the planning officer prior to any application is no guarantee of a successful application. Any application once formally submitted could be refused on any number of grounds and we cannot be held responsible for this.
3.1.7 Providing Drawings for Building Control Plan Approval
As with the Planning stage, we are charging for producing the drawings and submitting them for Plan Approval. We will offer using Assent Building Control Ltd or the Local Authority building control. You are free to use the Local Authority if you request. We will make any amendments required by Building Control free of charge. However any design changes requested by you will incur an additional charge (available upon request). Our drawings will state the terms in which they must be used and copyright. Our fee is payable prior to submission. All Building Control fees are excluded. A site inspection fee will be payable to the Building Control Co/Dept prior to construction commencing.
3.1.8 Offering Project Management Tools
These are general guideline documents designed to assist with tendering/costing and managing the build. They are only a general guide and cannot possibly contain every detail. They could become redundant if the builder/ client makes any variations to the design or specification after design completion.
3.1.9 Provide Building Client JCT Minor Works Contract
We will offer to complete the contract following tendering if they are using our affiliated builder or one of our listed builders. We cannot be a party on the contract. We do no project management under any circumstances. We cannot become involved in any disputes whatsoever. These will be referred to an accreditation body if the contractor is signed up to one. We will recommend Federation of Master Builders.
3.1.10 Introduction Service to Suppliers/Finance Brokers
We host several product suppliers on our website that integrate their products into our designs. These range from kitchen/window companies to builders merchants and eco panel suppliers. Whilst we try to assist in providing you with a guide price and the opportunity of using our panel suppliers/financial brokers, we accept no liability for the prices referred to in our website nor the service undertaken by our panel suppliers/financial brokers. You agree that any supplies or services obtained by you from our panel suppliers/financial brokers are based on your own decision and any relationship is direct with that company. discrepancy or deviation to costs referred on our website is between you and the builder and not the responsibility of us.
4.1. It is agreed that:
4.1.1. You accept our orders on the basis that the person placing the order is liable to pay us for the services. It is your responsibility to ensure the security of your user account. You will be liable to pay for any services ordered on that account until we receive notice from you to the contrary.
4.1.2. We only provide services on the basis that you have given us full and proper instructions and the authority to lawfully carry out those instructions.
4.1.3. You undertake to ensure the accuracy and completeness of the information you provide us and accept all liability for the rejection of documents due to inaccuracies or incompleteness.
4.1.4. It is your responsibility to ensure that any company name (or domain name) you choose is available for registration and can be lawfully used by you. We accept no liability for your choice of name. [Relates to opening a user account with us.
4.1.5. Once we have accepted a request for services you may contact us via our site or at the postal address displayed on our site to ask that your request be withdrawn. Given the nature of the services we provide it will be entirely at our discretion whether or not you are entitled to a refund for those services. In the exercise of such discretion we will consider the extent to which we have commenced work on the provision of that service.
4.1.6. It is your responsibility to provide any information regarding the Site such as boundary lines, easements, covenants, legal descriptions, listed building and conservation area status. We exclude all liability for losses that arise from your failure to provide such information.
4.1.7. It is your responsibility to provide any information regarding Listed Building Status
4.2. You must promptly comply with all reasonable instructions given by us in writing under or in connection with this Appointment.
We can without your written consent make or permit any material change in the designs and specifications for the Development, after they have been settled or approved. We will offer a single set of changes free of charge. Any design changes will be charged at a fixed price advised prior to commencement.
6.1. We exclude responsibility for losses due to work based on dimensions, drawings or other materials supplied by you, or for losses due to work carried out from drawings reproduced by third parties.
6.2. We warrant that we have exercised and will exercise in the performance of our duties all the professional skill, care and diligence reasonably to be expected of qualified and experienced planning consultant undertaking Services the like of those hereby undertaken by us in relation to projects of the scale and character of the Development.
6.3. Without derogation from clause 6.1 we warrant that we have used and will use all reasonable skill, care and diligence to see that the design of and/or specification of all elements of the Development for which we are responsible complies with applicable statutory and regulatory requirements.
7.1. We warrant that we have professional indemnity insurance covering our liabilities for negligence and/or breach of contract under this Appointment with a limit of indemnity of not less than [£1,000,000.00] (one million pounds) for any occurrence or series of occurrences arising out of each and every claim. We undertake to maintain such insurance at all times until 12 years after the practical completion of the Development under any building contract that may be placed by us or any other party to whom we may sell the Site (or, if sooner, until 12 years after the termination of our employment under the Appointment), provided such insurance is available on commercially reasonable terms having regard (inter alia) to premiums required and the policy terms obtainable
8.1. Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
8.2. Subject to Section 8.1 above, we will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website we will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.
8.3. Subject to Section 8.1 above, other than as expressly provided in these terms and conditions with respect to specific products and any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.
8.4. Subject to Section 8.1 above, we will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:
8.4.1. Economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
8.4.2. Loss of goodwill or reputation; or
8.4.3. Special or indirect losses; or
8.4.4. Suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
8.5. Notwithstanding the above, subject to Section 8.1 we aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount [set out in section 7/paid or payable by you for the services in respect of one incident or series of incidents attributable to the same clause.]
8.6. This clause 8 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
8.7. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
8.8. We will not be liable for any recommendations or quotations to any third parties referred to in our website. You acknowledge any third parties appointed by you (even if recommended by us or advertised on our website) will be your sole responsibility and we accept no liability arising therefrom.
8.9. We may provide links to websites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors on our website. You agree that we are not responsible for the availability of, and content provided on, third party websites. You should refer to the policies posted by other websites regarding privacy and other topics before you use them. You agree that we are not responsible for third party content accessible through our website, including opinions, advice, statements and advertisements, and understand that you bear all risks associated with the use of such content. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that we are not responsible for: (a) the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. You agree that we are not responsible for any loss or damage of any sort you may incur from dealing with any third party.
9.1. We take payment by cheque or from your card, Google account or PayPal at the time we receive the appointment. The price of services you order will be confirmed at the time of the request.
9.2. To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
9.3. The price you pay is the price displayed on this website at the time we are appointed apart from while we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in any of our prices we will inform you as soon as possible and give you the option of reconfirming the appointment at the correct price or cancelling it. If we are unable to contact you we will treat the appointment as cancelled. If you cancel and you have already paid, you will receive a full refund. We reserve the right to vary these Prices from time to time and post such changes on our website.
9.4. Payment can be made by Cash in person, Cheque, Credit Card, Debit Card, Google Checkout and PayPal.
9.5. All our services prices are shown in £s sterling
[and includeinclude VAT (where applicable) at the applicable current rates and disbursements for the appointment .]
All drawings, documents, information and electronically generated data remain our copyright or remain the property of the supplier of the original material. You will have a royalty-free irrevocable licence to use those documents and data in connection with the Development. However you will not use them in connection with any other project or development without our written consent nor will we have any liability to you for any use of such drawings, documents, information and data for purposes other than those for which they were provided.
11.1. Time is not of the essence for the performance of the services. We will use our reasonable endeavours to meet the time estimates given for the Development on your Site but these remain estimates and particular we accept no responsibility for delay caused by third parties or for reasons outside our control.
11.2. We are not obliged to accept any request or to continue to perform any service. We reserve the right to reject any request or discontinue the performance of any service without liability.
12.1. Under the terms of the Consumer Protection (Distance Selling) Regulations 2000 you may have the right to cancel the contract between us within 7 working days of the day after the date on which you receive your email confirmation from us, or the date on which the contract for the provision of services concluded. In these circumstances your money will be refunded less any costs incurred from which you would continue to benefit.
12.2. The right to cancel does not apply to products which have been personalised or made and supplied to your specifications or services once performance of those services have started with your approval.
12.3. You shall not be entitled to assign or transfer all or any of your rights under this Appointment to any person at any time without our consent.
12.4. Save as provided in clause 11 notwithstanding any other provision of this Appointment nothing in this Appointment confers or purports to confer any right to enforce any of its terms or any person who is not a party to it under the Contracts (Rights of Third Parties) Act 1999.
12.5. You must not delegate or sub-let the whole or any part of our duties without our written consent.
No inspection or approval or review by us or any person acting on our behalf nor any omission to inspect or review or to disapprove shall negate or diminish any duty or liability owed by you to use under or in connection with this Appointment.
We shall be entitled at any time by service of written notice to terminate our employment under the Appointment. Termination shall not determine the operation of any provisions hereof which remain capable of operation after termination.
Save as may be necessary for the performance of our obligations under this Appointment hereunder, or as we may allow in writing, you shall treat as confidential all information relating to this Appointment and to the Development and shall take all reasonable steps to see that our employees do likewise.
This appointment shall be governed by English law and the English courts shall have jurisdiction with regard to all matters arising therefrom.
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Registered in England with Company Number 07156485
We recommend you Print out a copy of these Terms and Conditions for future reference.